Insurance Trends 2020
Where will the insurance industry be in a year? Five years?
Deepening the Consumer Relationship in the Insurance Industry
There’s one thing about the industry that’s fairly obvious - selling insurance has always been about relationships.
The Insurance Industry’s Changing Relationship with Consumers
This change in the consumer relationship is one of the biggest things that InsurTech has brought to the industry.
Design Thinking and the Life Insurance Customer Journey
When customers applied for life insurance in the past, most of the insurer’s focus during the application process was on their needs.
Getting Advisors on Board With Change
Advisors in the field or in offices nationwide are some of an insurance company’s best assets.
Change Management Driven by Consumer-Centricity
The two biggest changes insurance companies can expect to come from the digital revolution are a shift in their structure and organization.