This isn’t how I had originally planned on making this announcement. However, despite everything that is happening globally, it’s important to remember to focus on the positive from time to time and this is something very positive for the Breathe Life team. I wanted to officially introduce Patrick Viau, our newly hired Chief Client Officer.
A few weeks before the pandemic, we had hired Patrick to lead our Client team. He was tasked with working with our sales, customer success, and marketing teams to ensure that Breathe Life was operating at the highest of levels and providing an exceptional customer experience.
While we never could have predicted the impact that Covid-19 would have, it’s clear that Patrick joined us at exactly the right time. During this uncertain period, it is especially important that our clients get all of the support they need and that we find ways we can support the broader insurance industry. He has had one of the most difficult onboardings in our team as less than a week after he officially started we closed our office down and initiated a remote-work policy. Through this all, Patrick has played an integral role in keeping our client-facing team connected to each other and focused on achieving the company’s goals.
This is no surprise as Patrick has over 20 years of sales and customer success experience, 16 years of which were at Oracle. There, he filled many roles, from consulting, pre-sales to sales in Montreal, Boston, and NYC. One of Patrick’s greatest feats, and one he is most proud of, was building an 8-digit a year business from scratch. To do this, he had to recruit, develop, and lead a team of sales and pre-sales professionals from the ground-up. After Oracle, Patrick spent 3 years at SAP on its technology team where he helped more than double the business. And just before joining the team at Breathe Life, Patrick was at Tradeshift helping them build a new business unit. In this role, Patrick was involved in creating a go-to-market strategy, developing a product, building the sales team, and establishing and nurturing relationships with partners and clients.
I foresee Patrick’s impact on Breathe Life to be huge!
Once again, I am so excited to welcome Patrick to our team and am so grateful for the role he is playing in helping us navigate these uncharted waters.